ARNIMA

Terms of Service

Last Updated: January 27, 2025

1. Acceptance of Terms

By accessing or using Arnima's services, you agree to be bound by these Terms of Service ("Terms").

2. Description of Services

Arnima provides AI-powered call handling, call routing, scheduling, and related services. Arnima may answer calls, collect information, schedule appointments, or decline callers based on client-defined rules.

Arnima does not guarantee:

3. Client Responsibilities

You agree to:

4. Call Recording & Consent

Arnima services involve call recording and transcription.

You (the client) are responsible for ensuring that:

Arnima may provide tools or announcements to support compliance, but legal compliance remains the client's responsibility.

5. AI Limitations

You acknowledge that:

Arnima is not responsible for outcomes resulting from incorrect configurations, incomplete rules, or customer-provided misinformation.

6. Fees & Billing

7. Refunds & Guarantees

Any guarantees or refunds are governed only by the written offer terms provided at the time of purchase.

Arnima does not guarantee uninterrupted service and is not liable for outages caused by third-party providers, carriers, or force majeure events.

8. Service Availability

Arnima may modify, suspend, or discontinue services at any time for maintenance, upgrades, or legal reasons.

9. Intellectual Property

All Arnima software, models, branding, and systems are owned by Arnima. Clients receive a limited, non-exclusive right to use the service.

10. Limitation of Liability

To the maximum extent permitted by law, Arnima is not liable for:

Arnima's total liability shall not exceed the fees paid in the prior billing period.

11. Indemnification

You agree to indemnify Arnima against claims arising from:

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance.

14. Contact

📧 support@arnima.ai